Shipping Methods

All of our products are shipped F.O.B. West Point, MS with all of the freight charges shown on your invoice. Advantage Cabinet Doors uses several different carriers to ship our product. FedEx (Ground & Freight), AAA, R&L, etc., are some of the carriers that we use on a daily basis. We base our decision to ship on a particular carrier based on the following:

  • Size of order: Small orders will typically be shipped FedEx ground to ensure the most cost-effective means possible. Large pieces or large orders will ship common carrier (E.g. LTL such as FedEx Freight) due to size limitations of FedEx ground and other smaller couriers.
  • Service: Carriers who provide the shortest standard delivery lead-time to your market.
  • Reliability: Carriers who provide good service throughout the delivery process and do not damage our products when delivering them to you. Actually some of the more "well-known" carriers damage products more often than some of the smaller ones.
  • Availability: Certain carriers do not provide services such as residential/rural delivery.
  • Customer Request: If you have a preferred carrier (Some of our customers like to pick-up their orders from a particular distribution center), please let us know and we will try to accommodate you in any way possible.
Handling & Packaging

Advantage Cabinet Doors will decide the best possible way to ship each customer order. We will package each order in the best way to ensure damage free shipments. We have a variety of different packaging methods available to us and can adapt to almost any situation. Packaging methods are subject to modification as warranted by market improvements and changes in material costs.

In general one of the following two methods will be used to ship your order:

  • Standard Orders: Any order that weighs less than 100lbs will be shipped ground in a custom made wooden box. Each box is custom made per each order to ensure that each of your cabinet doors will maintain a tight fit and remain damage free during shipment. Wooden boxes may seem cumbersome and unattractive, however, after years of experience with different shipping companies we have found that this is the most trouble free, worry free method of shipping small orders.
  • Inquire with customer service regarding packaging fees.
  • Palletized Orders: Any order that weighs over 100lbs will be shipped LTL and will be packaged on a pallet with specific wrapping methods (including microfilm, cardboard, cardboard boxing material, and pallet straps) to ensure that your order's contents can be loaded and unloaded from the trucks safely at each of the trucking terminals.
  • Inquire with customer service regarding packaging fees.
  • Small Orders Note: A minimum service charge of $5 will be applied to any order that is either less than three (3) pieces or under $50. This small service fee will assist us in offsetting the handling and packaging costs that are associated with shipping your order.
  • Unfinished product will not typically be wrapped in microfilm packaging unless this is requested at the time of order. However, finished (painted or stained) orders will be wrapped in microfilm, each door and drawer front individually before they are packaged to be shipped.
  • Please inquire with your customer service representative about handling fees to cover packaging costs of finished products.
Customer Pick-up
  • All unfinished customer pick-up orders must be inspected, approved, and signed for before departure. Advantage Cabinet Doors will not be responsiblefor damages not noted at this time.
  • All customer pick-up orders must be scheduled at least 4 hours in advance of actual pick-up time. This is necessary in order to provide the best possible service to our customers.
  • Customers picking up their own orders are asked to do so within three days of the promised completion date. Orders not picked up within three days may be shipped at Advantage Cabinet Doors' discretion and freight will be charged to your credit card and/or credit account accordingly.

This document last modified: June 30, 2012